During the busy Christmas period please allow at least 7 working days from the dispatch date for your order to arrive before contacting us. We thank you for your patience.

Some of our gifts take longer to make than others, and so on each product page you'll see an estimated despatch time. This is the time it takes for us to create your personalised gift and then pass it to Royal Mail or a specialist courier.
Each item has an individual despatch time, but they're usually sent out as soon as they are ready. This means that your gifts will often arrive quicker, which is great news because nobody likes waiting!